Terms of service
The rules for using ReBrandOS.
Who you’re buying from, what you can post, and what you’re responsible for when you publish to your own accounts.
- Last updated:
- Operated by:
- Fessburn, LLC
Who you are contracting with
- ReBrandOS is operated by Fessburn, LLC, a Delaware limited liability company, 651 N Broad St, Suite 201, Middletown, DE 19709, United States (Polish VAT number (NIP) 7812056448).
- Fessburn, LLC, a Delaware limited liability company, 651 N Broad St, Suite 201, Middletown, DE 19709, United States (Polish VAT number (NIP) 7812056448) is the seller and merchant of record. Stripe processes payments on its behalf and does not become the seller.
- Value added tax is calculated and collected at checkout where it applies, using Stripe's tax service. The applicable rate depends on your location and whether you supply a valid business tax identifier.
- Refunds, cancellations and chargebacks are handled by Fessburn, LLC, not by the payment processor.
Eligibility and accounts
- You may use ReBrandOS only if you are authorized to act for the account, brand, or connected destination involved.
- You are responsible for maintaining the confidentiality of the sign-in details and accounts used to access the service.
Content rights
- You must have the right to upload, schedule, publish, or otherwise distribute any text, media, or account action initiated through the product.
- You remain responsible for ensuring your use of connected platforms complies with their own platform rules and developer policies.
- For every connected destination, you certify that uploaded or published content complies with the relevant platform terms, community standards, copyright rules, privacy rights, music or media rights, advertising or branded-content disclosure rules, and any posting limitations that apply to that destination.
Integrations and third-party services
- Some features depend on third-party platforms such as Google, YouTube, TikTok, Meta, Facebook, Instagram, Threads, LinkedIn, X, Pinterest, Reddit, Discord, Slack, Twitch, GitHub, Figma, VK, or other services and may be limited by those platforms at any time.
- ReBrandOS cannot guarantee uninterrupted access where a third-party platform is degraded, revoked, rate-limited, or policy-restricted.
- A third-party platform may reject, remove, limit, mark private, delay, or change the availability of content even when ReBrandOS has submitted it correctly.
- Subprocessors, retention timelines, and deletion processes for connected-platform data are described in the Privacy Policy, and verified deletion requests are completed within 30 days unless retention is legally required or permitted.
- If a connected platform requires a materially different data use, action, disclosure, approval, or scope, ReBrandOS must update the relevant public legal page or in-product notice before using that new access with production users.
Acceptable use and termination
- You may not use the service to perform unlawful, deceptive, abusive, or unauthorized publishing or messaging actions.
- Account access may be limited or removed if use violates these terms, harms service integrity, or risks third-party platform compliance.
Fair use
- Paid plans do not cap the number of posts you publish each month. That allowance is for the genuine publishing of the brands in your workspace, at a volume a person or team could reasonably review.
- You may not use ReBrandOS to resell publishing capacity to third parties outside your workspace, to run accounts you are not authorized to act for, or to send repetitive, automated or bulk content that a connected platform would treat as spam.
- Each AI client you connect through the ReBrandOS connector can publish up to 10 posts a day and make up to 300 requests a minute, unless we agree a different limit with you. Connected platforms also apply their own posting and rate limits, which ReBrandOS cannot raise.
- Storage is 50 GB on the Solo plan. Other plans have no fixed storage limit, but very large media libraries that are not used for publishing may be archived after we contact you.
- Bulk Studio includes 120 credits a month, which roll over up to 120 credits. Usage far above that, more than three times the monthly credits, may be paused until the next month or moved to a larger plan.
- If your use is well beyond what is typical for your plan or risks a connected platform restricting ReBrandOS, we will contact you first and may slow or pause scheduling for the affected accounts. We will not delete your content or drafts because of fair use without notice.
Free trial and automatic renewal
- Solo and Starter include a 3-day free trial. A payment card is required to start it. You are not charged during the trial.
- Before you add your card we show the plan, the price and the date of the first charge, and you confirm that you understand you will be charged on that date unless you cancel before then. We keep a record of that confirmation, with the terms and refund policy versions it was given under.
- When the trial ends, it converts to a paid subscription and your card is charged automatically for the first billing period, then at the start of each following period, monthly or annual, until you cancel.
- You can cancel at any time from Billing in your workspace or through the billing portal. If you cancel during the trial you keep access until it ends and you are not charged. We email you about 24 hours before a trial ends and before each renewal (7 days before an annual renewal, 3 days before a monthly one).
- If a payment fails, the workspace keeps working for 7 days while you update your payment method, then becomes read-only until the payment succeeds.
- One free trial per customer. We may refuse a trial where we see repeated sign-ups to obtain more free time.
Refunds
- You can request a full refund of a subscription charge within 3 days (72 hours) of the charge, including renewal charges. After 3 days, payments are non-refundable, including for partial periods, unused time, unused allowances and downgrades.
- Free trials need a card. When a trial ends, it converts to a paid subscription and your card is charged automatically, unless you cancel before it ends; cancelling during a trial costs nothing.
- Cancelling stops future renewals; you keep access until the end of the trial or of the period you have already paid for.
- Duplicate charges and billing errors on our side are always refunded, and nothing in the refund policy limits rights you have under consumer law that cannot be waived.
Questions about these terms or your data? Contact us.